Terms & Conditions

SALES  RULES

 1. PARTIES

SELLER ARTHIPO
BUYER: The customer who purchases products or digital services from the WEBSITE.

 2. INTERNATIONAL RETURN POLICY

Standard (Ready-Made) Products: For international orders, you can return standard, ready-made products within 30 days from the delivery date.
Return Condition: The product, its original box, packaging, and protective accessories must be undamaged and re-salable.
Shipping Cost: For voluntary returns (change of mind), the return shipping cost belongs to the BUYER. If the product is defective, ARTHIPO covers the shipping.

3. PRODUCTS NOT ELIGIBLE FOR RETURNS (EXCEPTIONS)

According to consumer legislation, you cannot cancel or return the following types of products:

Custom-Made Art Products (Physical): Canvas prints and posters printed in custom dimensions selected by you, made with custom frames, modified with special requests (oil painting texture/varnish), or printed from your personal uploaded images.
Digital Downloads: High-resolution digital artworks and licenses. Once the download link is sent or accessed, it cannot be refunded.

4. SHIPPING & DAMAGE CONTROL

Delivery: Physical art products require printing and drying processes. They are shipped within the legal period of 30 days. Digital products are delivered instantly via email.
Damage Inspection: Since art products are fragile, you must inspect the package upon delivery. If you notice any damage, breakage, or tear, you must refuse the package and ask the courier to file a "Damage Report" (Hasar Tespit Tutanağı). Without this report, products are assumed to be delivered in perfect condition.

5. INTELLECTUAL PROPERTY

Buying a physical painting or a digital image does not transfer the copyright. You cannot commercially reproduce, resell, or distribute ARTHIPO’s artworks.


ARTHIPO